Our startup is an innovative sweepstakes casino platform focused on the US market. We strive to provide users with a unique gaming experience by combining gambling with interactive features and modern technologies.
The product is an online slots casino where users can participate in prize draws, play a variety of games, and win real rewards. Our platform is built on the basis of advanced technologies and complies with all US laws.
For which tasks (responsibilities)?
Client Communication & Updates
• Act as the primary point of contact for clients regarding project status and updates.
• Provide weekly progress reports and proactively update clients on delays or changes.
• Maintain a structured ticketing system to track client inquiries and feedback.
Project Tracking & Reporting
• Maintain and update the Product Pipeline Tracker & Gantt Charts for all client projects.
• Work closely with the development team to track deadlines and ensure realistic commitments.
• Flag risks and bottlenecks in project delivery and escalate when needed.
Process & Workflow Optimization
• Standardize client onboarding procedures, including expectation setting and documentation.
• Improve internal communication between developers, designers, and clients.
• Document best practices and create templates for status updates, meeting notes, and reports.
What kind of professional are we looking for?
Experience in project coordination (preferably in tech, SaaS, or iGaming industries).
Strong client communication skills – ability to manage expectations and deliver clear updates.
Proficiency in project management tools (Jira, Trello, ClickUp, Asana, or similar).
Basic understanding of software development processes and product roadmaps.
English level - Intermediate / Upper Intermediate
Highly organized & detail-oriented with problem-solving skills.
Why do we enjoy working here?
Competitive salary commensurate with your experience and knowledge.
Flexible work schedule and the ability to work remotely.
Opportunities for learning and development: courses, trainings and conferences.
Friendly working atmosphere and support from colleagues.
