For which tasks (responsibilities)?
— Communicate with the project’s community through all agreed channels.
— Take full charge and work on the quantitative and qualitative indicators of the main communication channels.
— Prepare content plans on a monthly basis in a timely manner and follow them.
— Inform users about project updates and unforeseen technical problems in a timely manner.
— Keep track of the posts published by users on the project communication channels and mitigate negative comments.
— Collect, structure, and communicate feedback to the project team.
— Promptly respond to all user messages.
— Prepare specified reports.
What kind of professional are we looking for?
- Excellent written communication skills in English.
- 1+ years of relevant experience as a Community Manager or Customer Support Specialist.
- Flexibility and ability to work in a fast-paced environment.
-Ready to do a small test assignment.
-Ready for 2x2 shift schedule.
Why do we enjoy working here?
- Possibility to work remotely.
- Inclusive, collaborative, and dynamic work environment.
Ansvery
Company type: outsource
Employees: 51-200
Platforms: PC, Mobile, Browser, Social, iOS, Android
View all vacancies from Ansvery
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